SAMURAI Mobile App

A faster, easier way to manage maintenance in the field

The Samurai Mobile App gives technicians, operators, and field staff everything they need to manage maintenance on the go. Instead of relying on paperwork or checking in at a computer, your team can access the right information the moment they need it and record updates in real time.

The result is faster response times, fewer delays, and more accurate maintenance records across your entire organisation.

Work stays up to date everywhere

The mobile app works hand in hand with your organisation’s Samurai desktop system. Any work orders, forms, updates, or readings entered in the field appear instantly on the desktop, and vice versa.

This keeps supervisors informed, prevents double handling, and ensures your maintenance history stays complete and accurate.

Keep your day moving without interruptions

Everything in the app is designed to help field teams stay productive. With clear navigation and quick access to tasks, your team can:

• See what they need to do next
  The Jobs area gives a clear view of upcoming, active, and completed work, helping technicians move smoothly from one task to the next.

• Start work immediately
  There is no need to return to the office or chase paperwork. Jobs and forms can be opened and completed directly from the device.

• Capture issues the moment they happen
  If something needs attention, users can raise a work request or report a breakdown on site, complete with photos and details.

• Record usage and inspections on the spot
  Meter readings, checks, and forms can be submitted instantly, ensuring schedules remain accurate and assets stay compliant.

Give your team confidence with clear guidance

The app makes field work simpler by guiding users through the tasks they need to complete.

• Forms and inspections walk users step by step through processes such as safety checks, site inspections, or administrative approvals.

• Colour coded work helps users quickly identify urgent breakdowns compared with routine maintenance

• Reference information such as assets, areas, teams, and people helps technicians find the right details without phoning the office.

With fewer mistakes and less guesswork, your team can focus on doing quality work efficiently.

Improve communication across your organisation

The Samurai Mobile App reduces the communication gaps that often slow down field operations.

• Supervisors stay informed
  Updates from the field appear instantly, allowing managers to track progress, reassign tasks, or prioritise urgent work.

• Technicians stay connected
  They have the latest work details, asset history, and instructions at their fingertips, even when plans change.

• Everyone stays aligned
  With centralised records and consistent processes, your organisation avoids duplication, missed work, and outdated information.

Reduce admin time and eliminate paper trails

By capturing information directly in the app, your organisation avoids the delays and errors that come with paper forms or handwritten notes.

The app streamlines field work by:

• Collecting data once at the source

• Eliminating transcription errors

• Reducing follow up calls

• Keeping asset histories complete

• Ensuring compliance-ready records

Faster data means faster decisions, better planning, and more reliable maintenance performance.

Easy for teams to learn and use

The Samurai Mobile App is built with simplicity in mind. Clear buttons, guided workflows, and a clean layout help new users get started quickly, even if they are not confident with technology.

Technicians can complete most tasks from the Home screen, while the bottom navigation bar keeps everything within reach.

This means less training time and a smoother rollout for your organisation.

Designed to support strong maintenance culture

By giving your team the right tools in their hands, the Samurai Mobile App helps build a culture of proactive, well organised maintenance.

Your team can:

• Identify issues early

• Complete work efficiently

• Follow consistent processes

• Maintain accurate records

• Keep assets performing at their best

With better visibility and faster updates, your organisation becomes more reliable, more responsive, and better equipped to manage its assets.

Note: The desktop web app is required to first create your organisation, set up users, and define your assets and maintenance schedules. Without this setup, the mobile app will not have any data to work with. Get started at https://samurai-cmms.com.au/sign-up